Shayna was the salesperson that helped my fiancee and I find her wedding band! Every time we came back she remembered exactly who we were and what we were looking at. She ordered rings like the styles we'd been looking at until we found the perfect guard for her ring. ...Definitely a friendly atmosphere with associates that work exceptionally hard to make sure you find exactly what you want!Read More
I had an AMAZING experience yesterday at Goodman & Sons! My 35 year old diamond got a new lift and look with the new mounting I purchased there. The owners and employees were exceptionally friendly and helpful there in helping me find the right mounting! Oh, happy day for me!!Read More
Great quality diamond and my wife loves it ! The sales people are extremely knowledgeable and friendly. Especially Jimmi ,she was extremely helpful in my diamond selection and educated me on the whole diamond process. I have never had a better buying experience and I had to barely lift a ...finger. Regardless of where I live, I will return to Goodman & Sons for my diamond needs. Thanks again G&S team and special thanks to Jimmi !Read More
This is a BEAUTIFUL shop with a wonderful "small family" feel! I went there with my son to find an engagement ring setting for a diamond that had been passed on to him. He had a particular style in mind and was heartbroken after visiting a few other jewelry stores ...finding nothing close to his budget. After speaking w/Tammy at Goodman & Sons on the phone, he decided to stop by. She treated us like he had a million $$ budget! She spent a lot of time with us, asked a lot of questions, gave him several options with no pressure. She honestly wanted to make sure he was happy with his decision. He found THE perfect setting (within his budget) and it looks STUNNING on his fiance's hand :-) I'd recommend this store to anyone looking for any piece of jewelry!!! Very nice selection. Don't give it a second thought if you don't have a go-zillion $$ budget, you will be treated with the utmost respect, courtesy and kindness as if you did! AND you will meet some of THE nicest people :-)Read More
I had an excellent experience at Goodman & Sons Jewelers. I worked with Jimmiesha (Jimmie) and Briana (Bri). Both are terrific women and are great at what they do. I will admit, I probably was one of the more picky customers. But engagement ring shopping for my soon-to-be fiancé is ...something I took very seriously. I worked with 4 other jewelers (online, local, remote, you name it) and none of them could help me find quite exactly what I was looking for. Close, but not quite right. Jimmie recognized early how detail oriented I was, and tailored a solution for me to best help me identify what I wanted. She had the perfect approach -- friendly, knowledgeable (the most important aspect to me), and patient. All these qualities you should hope for when looking for jewelry. Long story short, her approach worked out. She got me exactly what I needed and I couldn't be more happy. I think having terrific employees is the key to what makes a branch successful -- it comes down to the culture. And this branch has it; top notch customer service. Thank you, Goodman & Sons!Read More
All through the years you all have been awesome & Tammy is special, she was so much help to us today! My husband & I purchased our wedding rings at your store in 2000, and have had several repairs on family pieces since then. Thank you for your exceptional service!
I just wanted to say thanks to Tammy and Briana for taking such great care of me today. I literally just showed up with a box of assorted coins and you took care of the assessment with such wonderful customer service. You will definitely get my business in the future.the future.Read More
I love this store...I went in today looking for and Alex and Ani charm bracelet and they had a lot of variety...Danielle was the associate who helped me she was great and had the best customer service....My shopping experience was great!
Brie was new to her job, but she treated us with professionalism and warmth. She didn't rush us but was right there when we had questions. It's clear Brie enjoys her work, and she made us feel like family. When we picked up the ring, she was almost as overjoyed ...as we were!
We were so pleased with all the support we received on our order, including getting the diamond sent off and mounted in New York, delivered by Tony Goodman to the Williamsburg store, and set perfectly just in time for our special weekend.
Many thanks to the talented team at Goodman & Sons, and especially to Brie for making this memorable milestone such a delightful experience! We look forward to our next visit.Read More
Thank You Goodman and sons! You did a great job on my wedding ring/engagement ring fix, I love it!! 😊❤
Thank you to Goodman and Sons and Tammy for helping us pick out the perfect gift to celebrate our daughter's 14th birthday and her school theater performance. She wore her beautiful pearl earrings to compliment her swan costume. Our daughter was so thrilled that the set included a bracelet and ...necklace as well! Again, thank you for making her day so special!Read More
Our daughter's eyes lit up & she had such a big smile, when she saw this beautiful pendant!!! She LOVES it! It is a stunning piece of jewelry. We can't thank you enough for all your help with designing the pendant. We were very touched with your caring & kind ...kind customer service.
We are so happy we chose Goodman & Sons Jewelers to help us reset my diamond.
I know our daughter will treasure this pendant for years to come, beginning with wearing it at her wedding in April.
From the moment my wife entered the Williamsburg location of Goodman and Sons, she was treated professionally and courteously. She had brought several items in for appraisal and/or repair. The Goodman and Sons representative cleaned the rings for free and gave her great advice on several other items. She helped ...She helped my wife send a pocket watch away for repair. And that is where Goodman and Sons proved to be exceptional!
I was unsure whether to spend the money needed to repair the watch after I received the estimate. It had sentimental value but the estimate seemed a lot to spend on sentiment. I therefore emailed Michael at the Williamsburg store and asked his opinion. He called the location that had the watch and immediately contacted me to tell me, in great detail, about the value of the watch I had inherited. I tried to jot down, as many details as I could, but wasn't successful in recording all of them. I asked Michael if he was willing to share what he had discovered in a letter that I could share with my son since one day he will own the watch.
Michael took his time to do so. That kind of service is above and beyond what is expected. I would strongly recommend Goodman and Sons Jewelers to anyone. Their professionalism, friendliness and ability to deal “family to family " is exceptional.
The best in customer service. They are dedicated to finding the perfect gift and I will only shop at Goodman and Sons Jewelers.
My brother brought me to your store to purchase a gift for my wife on December 19. I ended up buying a wonderful bracelet for her, thanks to Shayna's amazing service! She totally loved it! I want to thank you for taking the time, sharing your expertise, and providing top-notch ...customer service. You helped make my wife and I very happy on our 36th wedding anniversary!
Thank you Angela for all that you have done to help me out on my rings. You have definitely taken the stress out of the process. Your service and commitment is invaluable and I truely appreciate your attentiveness.Read More
My first experience with Goodman & Sons Jewelers was the best experience I've had at a jewelry store! My very old watch band broke and I had been to many department stores trying to find someone to fix the watch band or buy a new one, which I really didn't ...want to do since my husband had given it to me. I happened to be in the shopping center where Goodman & Sons were and, on a whim, decided to go in. I was welcomed the moment I stepped into the store. It made me feel great. Someone (Angela) came up immediately to ask how they could help. When I told her, she said they do jewelry repair of any kind and if they did not have a matching band in stock, they could order one. I was so impressed that she did not pressure me into looking at watches. I did, but only to find out about what was available. When Angela could not find a band to match in-store, she called Shannon over who looked through a catalog and found several I could choose from. It took a few days, but when I picked it up, it was perfect. When I remarked that the watch had been cleaned and looked brand new like the watch band, Jimmiesha said she had taken care of the watch. I now know that I can depend on Goodman & Sons for any and all of my jewelry needs. Their selection of watches, rings and more is outstanding. I highly recommend them.Read More
I just wanted to say a big thank you to everyone at Goodman & Sons and a very special thank you to Shayna for all of your help. You made Hannah's dream ring a reality. I really appreciate it more than you will ever know.
All I can say is my most important pieces of jewelry have come from this Goodman & Sons. They are not just a store; this family run business is a part of your special event when you work with them. My daughter has already said when she gets married the ...ring must be from the Goodman family!Read More